WARRANTY & PRODUCT SUPPORT POLICY
Warranty & Product Support Policy
Last updated: 10 September 2026
Lamusika sells musical equipment including guitar pedals, keyboards, synthesizers and related products.
Manufacturer Warranty
Some products may include a manufacturer's warranty.
Where a manufacturer's warranty applies, the manufacturer's warranty terms may also apply.
A manufacturer's warranty does not replace your statutory consumer rights.
Faulty Products
If your product develops a fault, please contact:
Please provide:
- Order number
- Product name
- Description of the problem
- Photographs or video where useful
We may request additional information to help diagnose the issue.
Warranty Exclusions
Where legally permitted, warranty coverage may not apply to damage caused by:
- Accidental damage
- Misuse
- Improper installation or operation
- Unauthorised modification
- Normal wear and tear
- Incorrect power supplies
- Use of unsuitable accessories
- Liquid damage where the product is not designed to withstand liquid exposure
These exclusions do not affect statutory consumer rights.
Statutory Consumer Rights
Nothing in this Warranty Policy limits or excludes rights provided to consumers under applicable UK law.
If a product is faulty, not as described or otherwise fails to meet applicable legal requirements, you may have statutory remedies in addition to any manufacturer's warranty.
Contact
Lamusika
385 Broad Ln
Bramley
Leeds LS13 3HJ
United Kingdom
Email: contact@lamusika.co.uk
Phone: +44 113 255 1696